1) Who We Are
Grace Enough Therapy (“Grace Enough,” “we,” “our,” “us”) provides mental health counseling services in Rhode Island, Massachusetts, Connecticut with in-person care in Cranston and secure telehealth statewide.
Website: graceenough.org • Email: admin@graceenough.org • Phone: [401-903-2403] • Address: 1009 Reservoir Ave, Cranston, RI 02910
2) Agreement to These Terms
By accessing or using our website, contacting us, booking or receiving services, or completing forms, you agree to these Terms & Conditions and to our Privacy Policy and Cookie Policy. If you do not agree, please do not use the site or services.
3) Not Emergency or Crisis Care
Grace Enough is not an emergency service. If you are in crisis or may harm yourself or others, call 988 (Suicide & Crisis Lifeline), 911, or go to the nearest emergency room. Do not use the website contact forms for emergencies.
4) No Medical or Legal Advice on the Website
Content on this site is for general informational purposes only and does not constitute medical, mental health, or legal advice. Site content does not create a therapist-client relationship. Treatment decisions should be made between you and your licensed clinician.
5) Therapeutic Services & Telehealth
- Licensed clinicians: Services are delivered by licensed therapists in accordance with Rhode Island law and professional standards.
- Telehealth: We offer HIPAA-aligned video sessions to clients located in Rhode Island at the time of service. You are responsible for ensuring your location complies with licensure rules and for having a private, stable connection.
- Notice of Privacy Practices (HIPAA): Protected Health Information (PHI) is governed by HIPAA
6) Scheduling, Cancellations & No-Shows
- Requests: Appointment requests may be made online or by phone and are confirmed only when we send a confirmation.
- Cancellation policy: Please cancel or reschedule at least 24 hours before your session time (or the timeframe stated in your intake paperwork). Late cancellations or no-shows may be charged the full session fee and are typically not reimbursable by insurance.
- Provider changes: We may, when necessary, reassign you to another licensed clinician or adjust session times.
7) Fees, Payment & Insurance
- Rates: Session fees will be disclosed before you begin care and may change with notice.
- Payment: We accept major cards and may accept HSA/FSA where permitted by your plan. Payment is typically due at time of service.
- Insurance: If we are out-of-network, we may provide a superbill you can submit for potential reimbursement (not guaranteed). You are responsible for confirming coverage, deductibles, and benefits with your insurer.
- Past due balances: We reserve the right to pause scheduling until balances are resolved and to use lawful means to collect overdue amounts.
8) Communication Preferences
- Email/SMS: With your consent, we may send appointment reminders or practice information via email or text. Standard messaging/data rates may apply. Do not share sensitive clinical details over unsecured channels.
- Secure messaging: When available, use our designated HIPAA-secure tools for clinical communication.
- Response times: We aim to respond promptly during business hours. We are not a 24/7 service.
9) Your Responsibilities
- Provide accurate, current information.
- Attend sessions in a private space free from distractions (especially for telehealth).
- Follow your safety plan and seek emergency care when needed.
- Inform us promptly of changes to contact, insurance, or payment details.
10) Website Use & Intellectual Property
- Ownership: All site content (text, graphics, logos, images, layout, and software) is owned by Grace Enough or its licensors and protected by law.
- Limited license: We grant you a personal, non-transferable, revocable license to access and use the site for lawful, noncommercial purposes.
- Prohibited uses: You agree not to copy, distribute, modify, scrape, reverse engineer, introduce malware, or use the site for unlawful or harmful activity.
11) User Submissions
If you submit forms, reviews, or other content:
- You grant us a nonexclusive right to use submissions to respond to you and operate the site.
- Do not submit unlawful, harassing, defamatory, or confidential information (including PHI) through unsecured forms.
- We may remove or decline submissions at our discretion.
12) Third-Party Links & Tools
Our site may link to third-party websites or tools (e.g., scheduling, telehealth, payments, analytics). We do not control or endorse third-party sites and are not responsible for their content or privacy practices. Use them at your own discretion and review their terms and privacy policies.
13) Accessibility
We aim to make our site accessible. If you encounter barriers, please contact us at [email] so we can assist.
14) No Guarantees of Outcomes
Therapy is collaborative and results vary. We do not guarantee specific outcomes, timelines, or results.
15) Disclaimers; Limitation of Liability
- As-is site: The site is provided “as is” and “as available.” We disclaim all warranties to the fullest extent permitted by law.
- Limitation: To the maximum extent permitted by law, Grace Enough and its clinicians, owners, and staff shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the site or services.
- Some jurisdictions: Some limits may not apply to you; in those cases, liability is limited to the amount you paid (if any) for the service giving rise to the claim.
16) Indemnification
You agree to defend, indemnify, and hold harmless Grace Enough and our clinicians, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, misuse of the site, or violation of laws or third-party rights.
17) Governing Law; Venue
These Terms are governed by the laws of the State of Rhode Island, without regard to conflict-of-law rules. Courts located in Rhode Island shall have exclusive jurisdiction and venue for disputes not subject to arbitration (if applicable).
18) Dispute Resolution (Optional Arbitration Clause)
If you wish to include arbitration, have counsel review and confirm:
- Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in Rhode Island before a single arbitrator under the rules of the American Arbitration Association.
- Waiver of class actions: You and we agree to bring claims only in your or our individual capacity, not as a class member or representative.
- Small claims: Either party may bring qualifying claims in small claims court in Rhode Island.
If you do not want arbitration on your site, remove Section 18.
19) Changes to These Terms
We may update these Terms from time to time. The “Last Updated” date reflects the latest version. Material changes will be posted on this page and, where appropriate, communicated to active clients. Your continued use of the site or services after changes means you accept the updated Terms.
20) Contact Us
Questions about these Terms or your options?
Email: admin@graceenough.org